Returns & Exchanges
At Olsen Fashion, we want you to be completely satisfied with your purchase. If your new garments aren't a perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and labels remain attached and intact.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.